Ordering Online
We only ship orders inside the United States.
Ordering Online with us is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure. Charges will appear in your Credit Card as ITSWEBSITES.

We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you wish, you may also send us a U.S. Postal Money Order or personal checks. Personal checks will delay your order as we must wait for your funds to clear before we ship any merchandise.

Please allow an additional 7-10 business days for shipping of your merchandise if paid by personal check. To order by check, just print the order form with your shopping cart contents from the order confirmation page and complete the necessary fields, then mail the form to

ITS Websites LLC
Attn.: Alabanzas
255 Jameson Place
Reading, PA 19601

Sending payment using Western Union
You have two options when using Western Union

1. Visit WesternUnion.com
Select the "Money Transfer" Option and follow the on screen directions
You can pay with a bank debit card or credit card
Western Union will charge you a money transfer fee
Send the amount of the total shown above in US dollars

2. Visit a local Western Union agency (find nearest location)
Fill out the necesarry "Send Money" form, ask agent if you need assistance
They will require a valid ID
You can pay with cash, a bank debit card or credit card
Western Union will charge you a money transfer fee
Send the amount of the total shown above in US dollars

3. Using either method, provide the following "Receiver" information:

Antonio Espinal
255 Jameson Place
Reading, PA 19601
Phone 610-478-1000

Once payment has been sent, please write an email to this this address: westernunion@alabanzas.com
Include your first and last name, your order number and the Money Transfer control number. Thanks!

Return / Refund Policy
Every item we sell is carefully inspected before it is shipped. If merchandise is defective or damaged upon receipt please contact us immediately, after your package arrives. All claims MUST be made within 3 days of receipt of order. Returned products must be in absolutely new and unused condition for refund.

Shipping outside the USA
We only ship orders inside the United States.

Shipping to Penitentiaries
We deliver to penitentiaries, but we strongly suggest you contact the prison first to confirm that they accept deliveries and to note any special regulations the prison might have. Some prisons do not allow delivery of hardcover books. Others place a limit on the number of items contained in a package.

We are unable to affix any special labels or instructions to the packages and on the outside will indicate only the destination address, our company name, and our return address. We also cannot allow gifts to be sent anonymously to inmates; the sender billing address will appear on the order invoice.

Because inmates cannot sign for deliveries, packages must be sent via U.S. Mail. While We often send packages via U.S. Mail, we also use UPS, FedEx, and Airborne Express. Unfortunately, there is no way for customers to request a specific shipper. To avoid delivery problems, you might consider having the items shipped to you and then shipping them to the penitentiary via U.S. Mail.